Have you ever heard of the ABC curve classification method? Used by several companies, this technique can also help in making decisions concerning users of the software, such as Ninsaúde Apolo.
Also known as Pareto Analysis or Rule 80/20, the ABC curve is a study that was developed by Joseph Moses Juran when he found that 80% of problems are usually caused by 20% of factors. Later the name Pareto was used as a way to honor Vilfredo Pareto, a 19th-century Italian political scientist, sociologist, and economist who, after conducting a study, observed that 80% of the wealth is concentrated in the hands of 20% of the population.
The ABC curve is one of the most used techniques for controlling and organizing inventory, mainly to measure the degree of importance of products, but it can be easily used on other occasions, as is the case that we will show now: measuring the productivity of users of the software.
Ninsaúde Apolo has several graphs and reports that can be used to make decisions in the clinic, and when accessing the Service menu, the administrator can generate a user productivity report based on the ABC curve. After choosing a period, all active users of the system will be listed in a report that contains the amount of information produced, workdays, productivity per day, and identification on the ABC curve.
With the result of the ABC curve it is possible to identify:
In class A: 20% most productive;
In class B: the intermediate 30%;
In class C: 50% less productive.
With this information, the administrator will be able to decide the future of his collaborators and act with greater caution in making decisions, such as when asked about a salary increase or even when delegating new tasks to his collaborators.
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