There are numerous medical software on the market, but it is a fact that some end up being left behind because they do not keep up with technological developments. As time goes by it is essential to update, but when your software seller does not keep pace, it is necessary to change.
This is when doubts arise because people are afraid to change systems for different reasons. Faced with this impasse, we decided to address this issue clearly so that you can make the best decision without fear.
How does the migration process work?
The migration is made from a backup of the data. A backup is nothing more than a copy of the information contained in your current system, and after this copy is made, it will be integrated into the new system. Therefore, all information generated by the client in the old system up to the date of the backup will be available in the new system after the migration, so there is no need to worry about that. Registers of patients, medical records, services, health plans, appointments, in short, nothing will be lost.
Adaptation to the new system
One of the reasons why users fear software change is precisely the adaptation period. It is certainly a relatively difficult period, after all, you are already used to one product, so switching to another can become complicated in the first few days. However, as we mentioned earlier, changes are necessary, so you should not continue to use something out of date just for "fear" or comfort.
However, there are some factors that must be taken into account when choosing the new software so that the adaptation period can be as smooth as possible. Therefore, it is super important to check if your new supplier will provide proper support and if there will be training.
Training is essential so that the user can learn all the features of the system and thus enjoy the product in the best way. Support is also extremely important, after all, whenever you have questions or any other problem related to the software, there must be ways to solve them either by phone or email.
Let's take the Ninsaúde Apolo software as an example. After migrating to the system, training is scheduled for users (doctors, secretaries, and administrators) to know its functionalities. Training is free and can be done as often as the clinic staff deems necessary. The support works from Monday to Friday during business hours, and if doubts arise outside the established hours, just view the video classes available in the system itself, where each screen is explained with a step by step that is easy to understand.
So it is possible to conclude that there is no mystery in a data migration, the whole team wins and you stay updated using the best system for your clinic.