With the new technologies on the market, it is a fact that people are more demanding and when it comes to health it could not be different. Among the many benefits that your clinic can offer to the patient, one of them is online scheduling. Check below what are the main advantages of this mechanism present in Ninsaúde Apolo.
Just a pause before we continue, did you know that the Ninsaúde Apolo clinic and office management system is perfect for health clinics? We always work with new improvements, and discover exclusive advantages here.
Practicality for both parties
Both the patient and the clinic stand to gain. For the patient, in addition to the advantage of not having to wait in call centers, he can view and choose the best time. For the clinic, the advantage lies in optimizing the time of their secretaries.
Availability 24h
Even with the clinic closed, your patients will be able to schedule an appointment through online scheduling, because it will be available every day, 24 hours. That way the patient will not worry about the lack of time to get an appointment.
Greater uptake of patients
A busy phone can be a barrier for a patient who has a busy day and doesn't have time to wait for the line to clear up. In this sense, the online scheduling is a great option, reaching that portion of patients who only have time available after business hours.
Service quality
With a lower flow of calls due to online scheduling, the service both at the reception and on the phone itself can be more qualitative because the secretary or receptionist can give more attention to patients who are waiting for care or when making an appointment.
Reduction of errors in the data provided
Using online scheduling, the patient has the possibility to fill in his own data, which means fewer typos and more quality in the information provided.
Not a system user yet? Contact us and request a call from one of our salespeople.