Five advantages of Apolo for secretaries and receptionists

The routine at the reception of a clinic is always very busy and full of tasks, so when choosing software, it must meet the main needs of this sector.

In addition to easy usability, the system needs features that facilitate the work of those who will use it, which is one of the main, if not the main function of management software for clinics. Below we list some of the features available in Ninsaúde Apolo that will make life easier for your secretaries and receptionists.

Easy to create an appointment

The Ninsaúde Apolo agenda has several types of visualization (day, weekly, monthly, professional mode, and per room), and to speed up the process when creating a new schedule, the system will show in columns the services most used by the health professional, and may also include multiple services on the same schedule. Also, it is possible to find a time more easily through the “available” function, where only the vacant times are shown.

Did the patient call and want to schedule with more than one clinic professional? There is no need to create multiple schedules, just select the “Add professional” option and choose the time for each appointment without having to enter patient data several times.

Just a pause before we continue, did you know that the Ninsaúde Apolo clinic and office management system is perfect for health clinics? We always work with new improvements, discover exclusive advantages here.

Easily search for a registered patient not only by name but also by phone, document, code, father's name, or mother's name. If the patient does not have a registration, when entering his name, it is possible to register him quickly on the scheduling screen itself.

Besides, if the patient already has a record, on this same screen it is possible to easily edit his information, in addition to being able to view his appointment history at the clinic.

Agenda blockage

It is possible to block the agenda on occasions when the health professional will not assist, such as holidays, vacations, congresses, and meetings. In addition to being able to block all day or just a specific time, you can describe what this event is about and select one or more health professionals. Has the event been canceled? Don't worry, just unlock the calendar with a few clicks and the time or date in question will be available again for new appointments.

Confirmation of appointments via SMS and Whatsapp

No more wasting hours on the phone confirming appointments, at Ninsaúde Apolo through the confirmation application the system triggers SMS messages to patients and according to their response, the status is updated automatically.

Also, it is possible to confirm schedules through messages via Whatsapp, which works similarly to confirmation via SMS. In this case, the secretary is the one who sends the messages accessing the system confirmation menu, and according to the patient's response, the appointment is canceled or confirmed automatically.

Entering receipts to the agenda

We know that many secretaries and receptionists are responsible for a large part of the clinic's finances, such as, for example, launching receipts from patients. To facilitate this task, Ninsaúde Apolo included in the agenda an area where, when receiving the patient, it is possible to post cash receipts, this action saves time and speeds up the reception process, since it is not necessary to leave the screen where you are working.

Chat for internal communication

It is essential to maintain good internal communication in the clinic, however, the busy days can make this action a little difficult. With the internal chat available at Ninsaúde Apolo, all users of the system can send messages to each other while maintaining the good communication necessary to do a good job. The health professional can ask the secretary to call the next patient, the secretary can notify the arrival of a supplier, among others, and most importantly, without having to leave his post for the message to be delivered.